Resume Summary

Independent Smart Hands Field Technician with 4 years of experience developing Layer 1, structured cabling, and network troubleshooting expertise through hands-on project execution and direct mentorship with enterprise teams. Skilled in network troubleshooting, IP configuration, and task-driven field operations, consistently ensuring reliable first-visit connectivity restoration for enterprise environments and that project deliverables are completed to specification.

Certifications

2024/07 Aerial & Scissor Lift Certification
2022/06 OSHA Fall Protection Certification
2022/06 Decostar Contractor Training

Core Competencies

  • Layer 1 Network Infrastructure & Troubleshooting
  • Structured Cabling Installation & Certification (TIA/EIA 568A/B)
  • Static IP Assignment & Passthrough Validation
  • Switch Port Testing & Device Factory Resets
  • Wireless Access Point (AP) Restoration
  • Site Surveys & Cable Pathway Validation
  • Coordination with Remote NOCs
  • Network Cutover Support & Connectivity Verification
  • Enterprise & Data Center Deployment Support
  • Task Sequencing for Efficient Field Operations

Skills

  • Rack/Stack Equipment
  • Cutovers and Network Turn-Ups
  • Preventive Maintenance of Layer 1 Infrastructure
  • Conduct baseline Network Throughput Tests for Layer 1/2 Devices
  • Verify IP Passthrough and Connectivity Integrity
  • Generate Network Test Reports for Client Sign-Off
  • Pre-installation site survey and readiness assessment recommending optimal cable pathways, AP and data rack placement

Tools & Technology

  • Networking & Diagnostics: Laptops for Layer 1 testing, console cables, ping, traceroute, ipconfig, throughput and port testing tools
  • Networking Hardware: Switches, routers, modems, wireless access points, network racks, patch panels
  • Cabling & Infrastructure: Cat6 and fiber cabling, tone generators, continuity testers, punch-down termination kits, cable management hardwarer
  • Field Coordination: Remote NOC support, factory resets, equipment staging, site surveys
  • Documentation & Reporting: Digital site survey forms, spreadsheets, as-built diagrams

Experience

Independent Contractor (Layer 1 / Smart Hands)

Multiple Clients | 2022 - Present

  • Completed bid-based assignments for national service providers, performing structured cabling surveys, installations, and end-to-end connectivity testing.
  • Executed disciplined, task-driven network operations including device factory resets, static IP configuration, and switch port validation.
  • Restored dozens of offline wireless access points through first-visit resolution by coordinating with remote NOCs, performing IP assignments, factory resets, and switch validation, accelerating cutovers and minimizing client downtime.
  • Conducted structured cabling surveys and validated thousands of feet of CAT6 pathway installations, ensuring compliance with TIA/EIA standards.
Remodel Infrastructure Installation Project
  • Conducted site survey and produced as-built documentation for client handoff, enabling seamless Layer 2+ deployment.
  • Performed rough-in Cat5/5e/6 cabling, termination, and labeling in compliance with TIA/EIA standards.
  • Executed first-pass connectivity testing, static IP assignment, and switch port validation to verify operational readiness.
  • Supported project sequencing to ensure efficient workflow, minimize downtime, and maintain adherence to project timelines.
  • Delivered a fully documented, standards-compliant data center setup ready for operational deployment.
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Edgeboot Extension Survey Project
  • Conducted site survey and measured approximately 300 ft. of CMP-rated CAT6 cabling along a U-shaped pathway for Edgeboot network extension.
  • Validated pathway compliance with TIA/EIA standards and alignment with client Statement of Work (SOW).
  • Assessed materials and labor requirements, producing a detailed project quote for client approval.
  • Documented cabling layout, pathway plan, and as-built diagrams for client handoff and readiness for subsequent deployment and cutover activities.
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Switch Port Validation
  • Performed end-to-end switch port testing and IP passthrough validation across multiple enterprise sites.
  • Configured static IPs and verified connectivity for network endpoints to ensure seamless cutover.
  • Coordinated with remote NOCs to troubleshoot and restore offline devices during first-visit resolutions.
  • Documented test results and network configurations to support client handoff and future maintenance.
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Network Equipment Decommission Project
  • Executed safe decommissioning of switches, routers, firewalls, and other network devices across enterprise sites.
  • Performed disconnection, removal, and proper labeling of cabling and hardware to maintain site organization.
  • Verified device shutdowns and completed inventory reconciliation for accurate client records.
  • Documented the decommission process and updated as-built diagrams for client handoff and future reference.
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